Privacy Policy

Introduction

Trigan LTD ("we", "our", or "us") is committed to protecting and respecting your privacy. This policy explains how we handle your personal data when you use trigan.org (the "Site").

We are registered in Scotland (Company Number SC717595) and serve as the data controller.

Data Protection

We comply with:

• The UK Data Protection Act 2018
• The UK GDPR
• The EU General Data Protection Regulation (GDPR) where applicable

Personal Data We Collect

Automatically Collected Data

• IP addresses
• Browser type and version
• Time zone setting
• Operating system
• Platform
• Pages visited and navigation patterns
• Interaction data

Data You Provide

• Name and contact details
• Account credentials
• Profile information
• Community participation data
• Communications preferences
• Content you post or share
• Feedback and survey responses

How We Use Your Data

Essential Services

• Managing your account
• Processing your requests
• Enabling community participation
• Providing customer support
• Ensuring site security

Service Improvement

• Analysing site usage
• Improving user experience
• Developing new features
• Testing system performance

Communications

• Service updates
• Community notifications
• Newsletters (with consent)
• Important announcements

Legal Basis for Processing

We process your data based on:

• Your consent
• Contract performance
• Legal obligations
• Legitimate interests

Data Sharing

We share your data with:

• Our employees who need it
• Service providers under strict conditions
• Legal authorities when required
• New owners if our business is sold

We do not sell your personal data.

International Transfers

When we transfer data outside the UK/EU, we ensure appropriate safeguards are in place through:

• UK/EU adequacy decisions
• Standard contractual clauses
• Other legal transfer mechanisms

Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• SSL encryption for all data transmission
• Strict access controls and authentication
• Regular security audits and monitoring
• Comprehensive staff training on data protection
• Secure data storage with encryption at rest

Cookies

We use:

• Essential cookies for site functionality
• Analytics cookies to improve our service
• Preference cookies to remember your settings

You can control cookies through your browser settings.

Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes.

Complaints

If you have concerns about our data practices, please contact us. You also have the right to complain to the Information Commissioner's Office (ICO).